Troubleshooting Guide for BSOD (Blue Screen of Death) Issue on Windows After CrowdStrike Update
3 min readJul 19, 2024
Root Causes of the Issue:
- Driver Conflicts: Newly updated CrowdStrike drivers may conflict with existing Windows drivers.
- Misconfiguration: CrowdStrike settings may be misconfigured during or after the update, causing incompatibility with Windows.
- Kernel Modifications: Issues arising from CrowdStrike interacting with low-level system components (kernel).
- Incompatible Software or Hardware: Other installed software or hardware may be incompatible with the CrowdStrike update.
- Incomplete or Corrupted Updates: Update files may be incomplete or corrupted during download or installation.
Preventive Measures:
- Backup the system before updates.
- Ensure all drivers and software are up-to-date.
- Test updates in a staging environment.
- Follow a couple of patches behind for critical systems to stay on the most stable version.
Solution Steps
On-Premise Systems Solution:
- Boot Windows in Safe Mode:
- Restart your computer.
